Putting Service First

S. Wright Caughman, MD

For some fortunate Georgians, the economic picture has brightened.

As of mid-2012, the state had replaced a third of the jobs lost in the recession, with possible full recovery of lost jobs projected as early as 2016.1 The plodding recovery has not changed Georgia's fifth highest-in-poverty rank in the nation, however, and the percentage of those without health coverage remains stubbornly high, at 18.4%.2

The impact of federal legislation to address insurance coverage will be more clear only with time, as will the effect of new care models at Emory and elsewhere to increase accessibility and affordability of care. What does seem certain at present is that many hospitals will continue to refer patients with the most complex and challenging conditions to Emory, knowing that Emory has not only the expertise to care for them but also a long tradition of putting service ahead of reimbursement. The stories in this book illustrate that tradition.

S. Wright Caughman, MD
Executive Vice President for Health Affairs, Emory University
CEO, Woodruff Health Sciences Center
Chairman, Emory Healthcare

This report includes community contributions of faculty, staff, and students throughout Emory's Woodruff Health Sciences Center (WHSC). WHSC encompasses Emory School of Medicine, Nell Hodgson Woodruff School of Nursing, Rollins School of Public Health, Emory Healthcare, Winship Cancer Institute, and Yerkes National Primate Research Center.

1. Humphreys J: The slow recovery. Georgia Trend, Dec 2012.
2. Hess AEM, Sauter MB, Frohlick TC: States with the worst health coverage. USA Today, Sept. 30, 2013. See website.

Table of Contents

Community Benefits Report Cover 2012

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